Services

  1. 24/7 Dedicated telephone number and email
  2. We provide a dedicated phone number and email for your tenants to call at anytime of the day or night when they have a maintenance issue and we manage all issues to resolution.
  3. Sourcing contractors
  4. We will source vetted local contractors to fix any issue, obtain competitive quotes and will manage the job until completion.
  5. Rent collection
  6. If required, we will collect the rent and pay it into your account on the agreed date. We will chase your tenant if the rent is not received on time and will inform you accordingly.
  7. Manage check in and check out
  8. We will manage the check in when your tenant moves in, we can organise the inventory if required and will also manage the check out process when they leave.
  9. Monthly reports
  10. We will provide monthly reports for each property we manage, informing you of any issues that happened during the previous month, keeping you abreast of issues.
  11. Property inspection
  12. We will arrange annual inspections to your property to ensure your tenant is keeping the property according to the terms of their tenancy and provide you with a report. One inspection per annum is included in your standard management fee. Other inspections at your request are chargeable.
  13. Issue required notices
  14. We will issue required notices to tenants as the need arises such as section 21 and section 8 notices.
  15. Arrange certificates
  16. We can arrange the EPC, gas safety certificate, electrical safety and PAT tests for your property. We can also arrange name change with utility companies and local councils when your tenant changes.

Talbot House, 204 - 226 Imperial Drive. Harrow. HA2 7HH
Tel: 020 3129 2500 E: admin@zeropercentagent.com
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