How we do it
We’ve developed a simple charging model which includes a pay as you go option. Our experience shows us that there are two types of properties, those that tend to give problems and require constant attention and those that hardly have problems. The average call received from a tenant per property is 3 a year. Our pricing is based on this phenomenon.
If the landlord falls into the first category, they can choose the pay as you go model and if they fall into the second category, they can choose our low monthly plan.
We educate our landlords so they can maintain their property to the highest of standards and prevent call outs.
How it works
We will be the first point of contact for your tenants’ problems through the use of our dedicated 24 hour number. Our property managers will assess the problem and arrange for a locally vetted contractor to attend the property. We pride ourselves on getting the best possible price for the landlord and we do not charge any fees on top of it.
We will arrange for the works to be carried out, once we have authorization from the landlord, monitor the works to completion and inspect the works.
For the pay-as-you-go model, the £49 payment covers everything from when we receive a call from the tenant to when the contractor fixes the problem. There are no hidden fees.